Shipping and Returns

Shipping and Packing

Our products are printed and shipped with 48 hours of processing and are posted directly from the printer to your shipping address you gave at checkout. At the moment calendars will take 3-4 weeks in processing time from 9 September 2021 and will be shipped from Dee Why in October. Email us if you wish to arrange a local pickup or drop of. All shipping has a tracking number which will be emailed to you with updates.

Guarantee and Return

We have a 30-day return policy, on damaged or faulty items. Postage costs will be paid by the customer and are non-refundable. Email us at with inquiries at lisa@lostmanly.com or info@lostmanly.com.au

Security Policy

We take all reasonable steps to secure your contact details you submitted at checkout and do not share this information with any third parties. Please let us know if you receive unsolicited mail from other sources that was shared with us. 

 We do not store credit card information, we securely submit credit card information to our bank for processing. 

 

FAQ

Do you ship worldwide?

Yes. 

Bulk Order Discounts

If you want to order 10 or more prints, please contact us for a discount. 

Do you offer trade discounts or wholesale prices for resellers and art-related organisations?

Let’s talk!

Why is my credit card being declined?

Unfortunately our bank only notifies us that the card has been declined.

You should contact your credit card provider. A credit card could be declined because:

  • The wrong card number was entered
  • The wrong billing address was entered
  • The spending limit has been exceeded
  • The wrong CVV number on the back of your card has been entered incorrectly

Can orders be placed by phone?

Yes if you need help.

What if the order is damaged through shipping?

Contact your local postal service for packages damaged or lost in transit. If you opted in to insure your package, at checkout, your insurance provider should be contacted. Contact us for the tracking details if you did not receive them.

Contact Us

Our pick up store is located at 36 Quirk Street, Dee Why, 2099, Sydney Australia, and pre-arranged orders can be collected between 10am - 6pm. 

Please call to arrange pick up time: +61410499532 or +61420731965 for order inquiries.

We may be contacted by email: lisa@lostmanly.com or info@lostmanly.com.au

 Sizes 

Please choose sizes carefully and if in doubt order one size larger.